REFERENCE PROJECTS

Requirements → structured work → success

Three examples of how structured quality work can be turned into concrete results.

No standard solution. But a structured way of working.

Understand the starting point→Analyse the problem→Build agreement around the solution→Implement→Follow up

Facing a similar challenge?Tell CLS about the requirements and we will start by understanding the situation and what needs to change.

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AUTOMOTIVE INDUSTRY

From new automotive supplier to a certified quality management system

Requirements

A family-owned company with around 450 employees received contracts from European vehicle manufacturers to develop and manufacture charging cables and vehicle inlets for electric vehicles. The company had no previous experience of the automotive industry's specific quality requirements and needed certification to the then-current ISO/TS 16949.

Structured work

First, the business and the gap between existing ways of working and automotive requirements were analysed. A clear plan was then developed together with management and process owners.

The processes were developed with the organisation, not for the organisation. This created understanding and acceptance of the new ways of working. Implementation then proceeded step by step, with clear responsibilities, follow-up and support where needed.

Success

Certification was completed within the agreed time frame – with only one minor nonconformity.

SUPPLIER QUALITY

Getting supplier quality under control

Requirements

At a Tier 1 automotive supplier, organisational changes had resulted in a substantial backlog of quality-related activities with suppliers.

Structured work

The starting point was analysed and the backlog structured by risk and priority. A clearer way of working was then established for product and supplier qualification, PPAP, supplier audits, complaints and escalations.

An important part was creating internal understanding of why the ways of working needed to change. Agreed actions were then turned into practical work and followed up consistently until the new structure began to produce results.

Success

The backlog was reduced significantly. Supplier performance improved measurably and the organisation's awareness of purchased-part quality increased.

IATF 16949

Purchasing processes ready for IATF 16949

Requirements

A Swedish manufacturer with around 350 employees was preparing for IATF 16949 certification. In particular, its purchasing processes needed development in supplier selection, supplier evaluation and the transfer of customer-specific requirements.

Structured work

First, the purchasing processes were analysed against IATF 16949 and the actual needs of the business. Together with the purchasing organisation, the areas requiring development were prioritised.

The new processes were discussed and agreed with the people who would use them before implementation. Implementation was then followed up to ensure that the ways of working were not only formally correct but also worked in day-to-day operations.

Success

The new processes were implemented successfully and could be shown as good practice during the subsequent certification audit.

THE APPROACH

Analysis first. Then implementation.

Structure and analysis matter – but they do not create results on their own. The solution needs agreement, implementation and follow-up until it works in the business.

YOUR NEXT PROJECT?

What requirements are you facing?

Tell CLS what you need to solve, change or get under control. We start by understanding the situation and take the next step from there.

Talk to CLS about your project →